Privacy policy.
Last updated: 25 October 2026.
This policy explains how WARNO LLC ("WARNO", "we", "us") handles personal information when you use getwarno.com and WARNO's connected tools. It also explains your choices and how to contact us about your information.
1 · Who is responsible
WARNO LLC is responsible for the personal information described here. Our address is 30 N Gould St. Ste R, Sheridan, WY 82801, USA. For privacy requests, contact support@getwarno.com.
2 · Information we use
| Information | Purpose |
|---|---|
| Account information, such as your email, name, sign-in identifier and account activity | Provide your account, authentication, trial and subscription access. |
| Subscription information, such as plan, billing email, payment-provider identifiers and payment status | Manage subscriptions and meet accounting obligations. Stripe processes payment-card details. |
| Company profiles, preferences, saved searches, favorites, tracked opportunities and pipeline notes | Provide matching, research, alerts and your saved workspace. |
| Files you deliberately save, including company logos, pipeline attachments and Proposal Studio documents, together with extracted text | Provide the storage and document features you request. Saved files are different from the temporary free matching submission described below. |
| Searches, tool requests, matching submissions, cached query results and technical records | Answer requests, apply usage limits, investigate faults and protect the service. Some result caches are stored on the server. Using search sends your query to WARNO even when browser history is disabled. |
| The e-mail address you leave in the weekly brief box on the home page, the date, the wording you agreed to and a one-way hash of your IP address | Send you the weekly brief and news about WARNO once it starts, and keep proof of your consent. Not sold or shared. You can ask us to remove it at any time (support@getwarno.com) and every brief will carry an unsubscribe link. |
| Support correspondence, including messages sent through the Message us form: what you type, the e-mail address you give, the page you were on and your IP address | Respond to questions, support your account and handle privacy requests. Messages from the form are used only to answer you. |
| Public procurement records, including published names and business contact details | Provide contract and company research from public sources. |
Where data-protection law requires a legal basis, we use information to provide the service you request, meet applicable legal obligations, and pursue legitimate interests in providing and securing the service. Optional browser history is enabled only at your request. You can object to processing based on legitimate interests and withdraw an optional choice as described below.
3 · Matching, AI tools and voice input
The free company-description matching endpoint processes the submitted text or file in memory rather than saving it as a document. If you choose to save a company profile or upload a document to your account, that information is stored for the account feature instead. The company-description field also keeps a temporary draft in your browser tab so it can be carried into the requested matching or setup flow.
When you connect an AI service, WARNO receives the tool requests and information that service sends to WARNO and returns the requested results. The provider you choose handles your conversation under its own terms and privacy policy. If you copy a prompt into another service or explicitly open it there, that service receives the information you send.
What the connector receives and keeps. When an AI service calls WARNO, WARNO receives the name of the tool, the arguments of that call (for example a search phrase or a NAICS code) and the account you signed in with. WARNO does not receive, collect or search your conversation or chat history with the AI service, and none of its tools reads them. WARNO saves only what you ask it to save: your company profile, pipeline, saved searches and alert settings. For operations and abuse prevention, WARNO keeps a short record of each call (time, tool name, mode, success or error type and duration) that does not include your account, the arguments or the results, and it counts your requests per day and month against your plan’s limits. It also records the first and last time your account used a connector. The daily sweep notes which notices it has shown, so the next sweep lists only what changed. To export or delete what WARNO holds, write to support@getwarno.com (see sections 7 and 8).
Text you submit for analysis (for example for notice summaries or when you describe your business) is sent to Google's Gemini service, on Google Cloud (Vertex AI), to produce the result. Under Google's terms it is not used to train Google's models, and it may be logged briefly for abuse prevention. WARNO does not sell it.
Optional voice input uses your browser's speech-recognition service. That service may send audio to its provider for processing. WARNO's dictation feature does not upload audio to a WARNO server. The resulting text is editable and is sent to WARNO when you submit the matching request. Microphone permission is separate from browser-storage choices.
We do not sell or rent your personal information or use it for cross-context behavioral advertising. We do not use your private searches, profiles or uploads to pursue contracts for our own business or for another customer. Match suggestions are decision-support information, not decisions with legal effect or guarantees of eligibility or an award.
4 · Cookies and browser storage
Sign-in uses the warno_s session cookie, with a maximum lifetime of 30 days, and the warno_ln sign-in security cookie, with a maximum lifetime of 15 minutes. These cookies support authentication and login security. The session cookie is removed on sign-out. Our sign-in provider also operates its own authentication service.
| Storage | Purpose and duration |
|---|---|
| Display and workflow preferences | Remember choices such as light/dark appearance, menu layout, billing display or a checklist. Browser local storage persists until you reset the relevant preference or clear site data. |
| Temporary tab state | Carry your description or requested setup step between pages and avoid repeating the opening animation. Session storage normally lasts for the browser-tab session; browser session restoration may retain it. |
| Sign-in display hint | Helps show account navigation. It does not replace server authentication or grant access to an account. |
| Optional recent-search history | Off by default. If you enable it, this browser can remember up to 10 recent queries and 15 viewed items for the current account. It persists until cleared or disabled; it is not synced as a history list to WARNO's server. |
Use Browser privacy settings to enable, clear or disable recent-search history. Changing this setting does not delete saved searches or account data held by WARNO. You can also clear site data through your browser, which may sign you out and reset preferences.
We do not use advertising trackers. Storage needed for sign-in and requested functions is separate from optional history. If we introduce tracking that requires consent, it must remain off until you choose to allow it; refusing must not prevent access to the basic service.
5 · Providers and sharing
We use service providers to operate WARNO, including Amazon Web Services for hosting and storage, WorkOS for sign-in, Stripe for payments, and Resend for transactional and alert email. Email delivery can include your email address and the content of the message or alert. Providers receive the information needed for the relevant service. AI and browser speech providers you choose may also receive information as explained in section 3.
If you follow a support-booking link, Calendly handles the scheduling information you choose to submit under its own privacy terms. Email correspondence is also processed by the email services involved in delivering and managing your message.
We may disclose information when required by law or necessary to protect users and the service. If the business is transferred, personal information may be transferred to the successor, subject to applicable law and notice requirements.
6 · International processing
WARNO uses hosting in the United States. Our providers may process information in other countries. Their published data-processing terms include contractual transfer provisions, including Standard Contractual Clauses where applicable: AWS, WorkOS, Stripe and Resend. The applicable terms depend on the service, contracting entity and data flow. Contact support@getwarno.com for information about the relevant safeguards or a copy where applicable. We do not claim that WARNO itself is certified under the Data Privacy Framework.
7 · Retention and deletion
Account and saved-workspace information is held to provide the features you use. Signing out or cancelling a subscription does not itself delete the account, its documents or saved work. To request account closure or erasure, contact support@getwarno.com. We may need to verify your identity and identify which records are affected.
Available document-removal controls remove the selected stored item when the operation succeeds. A failed removal is reported so it can be retried or raised with support. Removing an original document does not necessarily remove information already copied into another saved item, a message or an external AI service.
Retention decisions take account of the requested service, unresolved support or security matters, accounting and other legal requirements, and the need to establish or defend legal claims. Some records may therefore need to be retained after a request. Backups and copies held by providers need separate handling. We explain relevant limitations when responding to a request; existing legal duties and previously applicable commitments are not removed by this policy.
For information covered by our previously published policy, the existing retention commitments continue to apply: account deletion within 30 days after closure; usage and error records for up to 90 days; upload-rate IP records for up to 1 hour in memory; and support messages for up to 2 years. This updated policy does not extend those periods or replace those commitments. These are our commitments, not a statement that every deletion or retention step is automated.
Temporary matching input is not saved by the free matching endpoint as a document. Temporary rate-limiting records and technical logs are separate from that input. Persistent account uploads and Proposal Studio files are not covered by the temporary-input statement.
8 · Your rights and requests
Depending on applicable law, you may have rights to access, correct, erase or receive a portable copy of your personal information, restrict processing, object to processing, or withdraw consent. Send requests to support@getwarno.com. Do not email passwords or sign-in tokens. We may request proportionate information to verify your identity.
We respond within the time required by applicable law: generally one month for GDPR requests and 45 days for requests under applicable US state privacy laws, subject to lawful exceptions and extensions. Where an extension is permitted, we explain it within the required initial response period. You may complain to the relevant data-protection authority; UK residents can contact the Information Commissioner's Office. You do not need to contact us first to exercise that right.
9 · Security
WARNO uses encrypted connections, authentication and account-access checks to protect information. No service can guarantee absolute security. We handle security incidents and notifications in accordance with applicable law.
10 · Public records
Sources include SAM.gov, FPDS, USAspending, Grants.gov, SBIR.gov and public tender portals. A record being public does not remove applicable privacy rights. Contact us about a record concerning you so we can assess your request and the relevant source.
11 · Children
The service is intended for businesses, not children under 16. Contact us if you believe a child has provided personal information through WARNO.
12 · Changes
We post changes here and update the date. For significant changes, we notify account holders before the change takes effect. A new notice does not cancel rights or obligations that already apply to information we hold.
13 · Contact
support@getwarno.com · WARNO LLC, 30 N Gould St. Ste R, Sheridan, WY 82801, USA.